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| title | aliases | tags | sr-due | sr-interval | sr-ease | ||
|---|---|---|---|---|---|---|---|
| 13-design-heuristics-4 |
|
2022-05-11 | 3 | 250 |
aesthetic and minimalist
- signal to noise ratio
- what are you core functionality
- how can you best use your screen space
recognise diagnore recover from errors
- make the problem clear
- e.g., username or password is wrong vs username is wrong
- provide a solution and inform users (treat the users as adults
help
- guide the way and show steps
- online help
- transition from built in help to links to online help
- sometimes users dont have an internet connection
- e.g., chrons app used all the data
- help clearly and transparently
- e.g., privacy and terms/conditions
anti design heuristics
dark patterns
turniing patterns against the user. all the dsign heuristics can be used against the user
- oxfam example: defaults to a recurring payment
- comet shop example: additional product is automatically included
- complicated contract
- flight booking
- amazon cancel prime
- cancel facebook account
- FOMO
who is the customer of free products like tiktik, facebook, instagram. WE are not the customer, we are the animals in the zoo, the products