quartz/content/notes/stakeholders.md
2022-04-06 20:35:03 +12:00

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Stakeholders true 2022-04-09 18 272

Review questions

  1. what are 3 types of stakeholder
  2. describe vertical and hoirzontal user roles

#review

Stakeholders

People with interest in successful implementation

three primary groups

  • users
  • clients -> pay for and own systems
  • technical staff -> ensure system operation

Analyst should id every type of stakeholder during Systems development lifecycle (SDLC)

users as stakeholders

horizontal user roles -> information flow across dept's

  • ?

vertical user roles ->information needs of staff, middle management, senior execs

  • business users perform day to day operations
  • information users need current information
  • mangement users need summary information
  • executive users need strategic information
  • external users may have access to the systems