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quartz/content/notes/dark-patterns.md
Jet Hughes 8a667e5693 update
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title aliases tags
dark-patterns dark patterns, dark design
info203

turniing patterns against the user. all the dsign heuristics can be used against the user

  • oxfam example: defaults to a recurring payment
  • comet shop example: additional product is automatically included
  • complicated contract
  • flight booking
  • amazon cancel prime
  • hard to cancel facebook account
  • FOMO

who is the customer of free products like tiktik, facebook, instagram. WE are not the customer, we are the animals in the zoo, the products