mirror of
https://github.com/jackyzha0/quartz.git
synced 2025-12-24 13:24:05 -06:00
81 lines
2.1 KiB
Markdown
81 lines
2.1 KiB
Markdown
---
|
|
title: Interviews
|
|
sr-due: 2022-04-22
|
|
sr-interval: 30
|
|
sr-ease: 247
|
|
---
|
|
|
|
#review
|
|
#### Review questions
|
|
|
|
0. what type of questions should you avoid
|
|
|
|
2. when/how are interviews used in needfinding
|
|
|
|
2. when/how are interview used in requirements elicitaion
|
|
|
|
3. when/how are interviews used in evaluating designs
|
|
|
|
---------------------------------
|
|
# Interviews
|
|
## Use Cases
|
|
- [Evaluating designs](out/notes/evaluating-designs.md)
|
|
- [Requirements elicitation](out/notes/requirements-elicitation.md)
|
|
- [Needfinding](out/notes/needfinding.md)
|
|
|
|
## Overview
|
|
- direct and stuctured
|
|
- semi structured
|
|
- usually top down
|
|
- effective for high level interface evaluation
|
|
- need careful planning, experts, difficult to analyse
|
|
- not a controlled experiment technique
|
|
|
|
## Conducting an interview
|
|
### Choosing participants
|
|
- some is better than none
|
|
- get pople who are representive of users
|
|
- users of existing similar system
|
|
- non-users -> why people arent using a system
|
|
- e.g., lecture support system
|
|
- teachers
|
|
- students
|
|
- staff
|
|
- admins
|
|
- parents
|
|
- freshman
|
|
- phd
|
|
- international domestic
|
|
- stronger and weaker
|
|
|
|
#### Recruiting
|
|
- Craiglist (in US)
|
|
- your network
|
|
- cheaper for less speciales users
|
|
- if you can convince people you are imporving the world they might volunteer
|
|
- if they think is is for profict they will expect to be paid
|
|
- if you cant pay -> you cant use a token of appreciation
|
|
|
|
### Process
|
|
- introduce yourself explaint he purpose
|
|
- the interview is about them, not you?
|
|
- begin with open, unbiased questions-> then follow up
|
|
- ask the questions, and let them answer
|
|
- have breaks and give them time
|
|
- have a clear separation between the general introduction, the actual interview, and post inteview discussions
|
|
|
|
### Questions to avoid:
|
|
- leading questions
|
|
- what would they do / like / want in a hypothetical scenario
|
|
- how often they do things
|
|
- how much they like things on an absolute scale
|
|
- avoid binary questions
|
|
|
|
## Pros/cons
|
|
+ free and open answers
|
|
+ sense of active contribution
|
|
+ oppportunity for follow up
|
|
- time consuming and resource intensive
|
|
- dependent of commication skills of analyst
|
|
- location/schedule can make this impractical
|