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34 lines
1.3 KiB
Markdown
34 lines
1.3 KiB
Markdown
---
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title: "stakeholders"
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aliases: Stakeholders
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tags:
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- info201
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- info203
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---
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People with interest in successful implementation
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three primary groups
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- users
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- clients -> pay for and own systems
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- technical staff -> ensure system operation
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other classifications
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- Internal stakeholders — people within the organisation, e.g., employees, volunteers, ….
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- External stakeholders — people outside the organisation, e.g., suppliers or shipping companies.
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- Operational stakeholders — people who regularly interact with the system, e.g., accountants, factory supervisors, customers, ….
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- Executive stakeholders — people who don’t directly interact, but use the information or have a financial interest, e.g., senior managers, board of directors, regulatory authorities, ….
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Analyst should id every type of stakeholder during [systems-development-life-cycle](notes/systems-development-life-cycle.md)
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### 0.2 users as stakeholders
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horizontal user roles -> information flow across dept's
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- ?
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vertical user roles ->information needs of staff, middle management, senior execs
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- business users perform day to day operations
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- information users need current information
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- mangement users need summary information
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- executive users need strategic information
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- external users may have access to the systems
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