mirror of
https://github.com/jackyzha0/quartz.git
synced 2025-12-24 13:24:05 -06:00
71 lines
1.9 KiB
Markdown
71 lines
1.9 KiB
Markdown
---
|
|
title: "personas-and-scenarios"
|
|
tags:
|
|
- info203
|
|
---
|
|
|
|
# 1 Personas
|
|
The goals of a personas is their expectation of an end condition
|
|
- not features, functions, taskss, activities
|
|
|
|
A tool to documnet who the users are.
|
|
- what are they trying to accomplish
|
|
|
|
|
|
|
|
a methodology to identofy and think about our users and how they use the software.
|
|
we want to:
|
|
- avoid not thinking about the users
|
|
- make sure members of development dont have different ideas of the users
|
|
|
|
### 1.1.1 Goals
|
|
1. Experience goals
|
|
how they feel when using the product
|
|
e.g., ⇒ dell users want function but apple users want "that fancy apple product"
|
|
|
|
2. End goals
|
|
their motivaations for performing the task / intentded outcome
|
|
|
|
3. Life goals
|
|
Why they want to accomplish end goals /long term desires/self-image
|
|
|
|
|
|
### 1.1.2 Behavioural variables
|
|
|
|
- activities ⇒ what the user does, frequency and volume
|
|
- attitudes ⇒ how the uers thinks about the product domian and knowledge
|
|
- aptitudes ⇒ what education and training the user has
|
|
- motivations
|
|
- why the user is engaged in the product domain
|
|
- skills
|
|
|
|
|
|
|
|
|
|
|
|
|
|
### 1.1.3 Persona types
|
|
- Primary persona ⇒ **Only one per interface**
|
|
- secondary ⇒ mostly satisfied with interface for primary persona
|
|
- supplemental
|
|
- completely represent by a combination of
|
|
- e.g.,
|
|
- customer
|
|
- buys the product but does not necessarily use it
|
|
- served
|
|
- affected by the use of the product but does not use it (e.g., patient for a hospital software)
|
|
- negative
|
|
- person the product is not being made for
|
|
|
|
# 2 Scenarios
|
|
|
|
> concise, narrative description of one or more personas using a product to achieve one or more specific goals
|
|
|
|
Have a good story to tell
|
|
|
|
|
|
|
|
|
|
|
|
|