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Business process
- A sequence of tasks or steps required to carry out a particular business function e.g.,:
- pocure new assets
- apply for leave
- process and orer
- enrol a student
- paper and or computer based processes
- processes can have sub-processes ⇒ nested hierarchy
- terminology
- business processes are also know as workflows
- activity usually means the same thing as tasl
0.1 example: processing an order
- sales dept recieves and enters order into system
- system triugger automated credit check bu finance dept
- if credit not OK, STOP order
- warhouse staff fulfill order
- check availability in warehouse
- if any item out of stick transfer to back order process
- pack items for shipping
- finance dept generated invoice
- send shipment and invoice to customer
e.g., www.otago.ac.nz/study/enrolment/index.html