--- title: "stakeholders" aliases: Stakeholders tags: - info201 - info203 --- People with interest in successful implementation three primary groups - users - clients -> pay for and own systems - technical staff -> ensure system operation Analyst should id every type of stakeholder during [systems-development-life-cycle](notes/systems-development-life-cycle.md) ### 0.2 users as stakeholders horizontal user roles -> information flow across dept's - ? vertical user roles ->information needs of staff, middle management, senior execs - business users perform day to day operations - information users need current information - mangement users need summary information - executive users need strategic information - external users may have access to the systems