--- title: "dark-patterns" aliases: dark patterns, dark design tags: - info203 --- turniing patterns against the user. all the dsign heuristics can be used against the user - ![oxfam example](https://i.imgur.com/mn3oK05.png): defaults to a recurring payment - ![comet shop example](https://i.imgur.com/nGfdk7W.png): additional product is automatically included - ![complicated contract](https://i.imgur.com/mTJmqwa.png) - ![flight booking](https://i.imgur.com/6uwauOB.png) - ![amazon cancel prime](https://i.imgur.com/06htsKV.png) - hard to cancel facebook account - ![FOMO](https://i.imgur.com/Ikf0DiF.png) who is the customer of free products like tiktik, facebook, instagram. WE are not the customer, we are the animals in the zoo, the products