--- title: "participant-observation" tags: - info203 --- ## 1 Techniques - think-aloud - co-operative evaulation - paper and pencil protocol - audio recording - video recording - computer logging - user notebooks - post-talk walkthroughs ## 2 Disadvantages - observation bias exists - coding schemes - laborioua and difficult - experts needed, training needed - often a mix of multiple techniques - automatic protocol analysis tools available (esp. in usability labs) ## 3 Use Cases [needfinding](notes/needfinding.md) [evaluating-designs](notes/evaluating-designs.md) [requirements-elicitation](notes/requirements-elicitation.md)