update how-to-fix-sync faq

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Matthew Wong 2022-08-25 08:07:26 -04:00
parent 9afbddf60d
commit b34ccd65c7

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@ -5,6 +5,13 @@ lastmod: 2022-07-22
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There could be a number of reasons as to why the sync doesn't work. Here are some steps to follow to ensure the sync works as expected.
1. Check that the username, password, and encryption key (if you have one) are correct
2. If two-way sync is enabled, ensure that the note-template is the default note template. You can refresh the template with the button beside it.
3. Once the above steps are done, try deleting all your Fleeting Notes. Then run the sync command to pull all the notes to a specified folder.
## If you haven't gotten sync to work
1. Navigate to the plugin settings and check that the email, password. Ensure there is no whitespace
2. If you've enabled encryption in the app ensure that you have the encryption key in the plugin settings
3. If you haven't already try changing the "Sync type" to one-way sync
4. Try sync again
## Changing from one-way sync to two-way sync
1. If two-way sync is enabled, ensure that the note-template is the default note template. You can refresh the template with the button beside it.
2. Once the above steps are done, try deleting all your Fleeting Notes. Then run the sync command to pull all the notes to a specified folder.
3. Try sync again