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update how-to-fix-sync faq
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@ -5,6 +5,13 @@ lastmod: 2022-07-22
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There could be a number of reasons as to why the sync doesn't work. Here are some steps to follow to ensure the sync works as expected.
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1. Check that the username, password, and encryption key (if you have one) are correct
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2. If two-way sync is enabled, ensure that the note-template is the default note template. You can refresh the template with the button beside it.
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3. Once the above steps are done, try deleting all your Fleeting Notes. Then run the sync command to pull all the notes to a specified folder.
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## If you haven't gotten sync to work
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1. Navigate to the plugin settings and check that the email, password. Ensure there is no whitespace
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2. If you've enabled encryption in the app ensure that you have the encryption key in the plugin settings
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3. If you haven't already try changing the "Sync type" to one-way sync
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4. Try sync again
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## Changing from one-way sync to two-way sync
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1. If two-way sync is enabled, ensure that the note-template is the default note template. You can refresh the template with the button beside it.
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2. Once the above steps are done, try deleting all your Fleeting Notes. Then run the sync command to pull all the notes to a specified folder.
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3. Try sync again
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