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content/notes/checklists.md
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@ -12,7 +12,14 @@ TIPS
- flexibility in performing key points, but stop at critical steps
- doesn't need to be written and marked off
- trim the list as much as possible
- clear pause point to use the checklist
- 5-9 items - not too strict
- longer than 60-90 seconds people start shortcutting
- killer items - most important and easy to miss
- simple and exact wording
- fit on one page
- no unnecessary font/colors
- has to be tested in the real world
three types of problems
- simple > like baking a cake from a recipe